Alan Dick Engineering Ltd

Categories of data retained

Alan Dick Engineering Ltd acts as a data controller by processing data (which may include personal data) which is collected directly from our clients.  Client’s personal data is not sourced externally.  Categories of data retained by Alan Dick Engineering Ltd include client name, address, contact telephone number, email address and payment details.

How do we process your data?

Personal data will be processed with legitimate interest – for the purpose of providing services agreed between Alan Dick Engineering Ltd and our clients.  Alan Dick Engineering Ltd may contact clients regarding the progression of orders, invoicing, and general queries regarding services being provided.  Alan Dick Engineering Ltd will not contact clients with marketing information.

Alan Dick Engineering Ltd may be required to process your data for the purpose of investigating, detecting and reporting crime and also to comply with any laws that apply; this may include demonstrating our compliance with industry standards.

Data retention

Personal data is stored either electronically or in hardcopy form.  Electronic data is stored securely with measures in place to protect the data and limit accessibility.  Personal data in hardcopy form is stored securely with limited accessibility.  Hardcopy data may include copies of digital data – this is a security measure in place to prevent loss of personal data in the event a technical error occurs.  We also have a Firewall (security software) in place to protect our internal information from the internet.

Alan Dick Engineering Ltd will retain your personal data only for as long as is necessary for the purpose it is collected.  We practise a general ten-year retention policy after which archived data will be securely destroyed.

Alan Dick Engineering Ltd archives emails annually.

Third parties

Alan Dick Engineering Ltd will not share personal data with any third-party companies.

Google Analytics

When someone visits alandickengineering.co.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns.  We do this to find out things such as the number of visitors to the various parts of the site.  This information is only processed in a way which does not identify anyone.  Alan Dick Engineering Ltd does not make, and does not allow Google to make, any attempt to find out the identities of those visiting our website.

Cookies

Alan Dick Engineering Ltd may obtain data about you from cookies through our website alandickengineering.co.uk.  These are small text files that are placed on your computer by websites that you visit.  They are widely used in order to make websites work or work more efficiently.  Cookies also enable us to deliver more personalised content.  Most web browsers allow some control of most cookies through the browser settings.  Please note that in a few cases some of our website features may not function if you remove cookies from your browser.

External websites

Our website may contain links to external websites.  Please be aware that Alan Dick Engineering Ltd is not responsible for the privacy practices of such other sites – we encourage you to read the privacy statements of every website that collects personal data.

Your rights

Please be aware that you have the right of access to the personal data that Alan Dick Engineering Ltd holds; the right to rectify any personal data we hold that may be incorrect; the right to erase your personal data in certain circumstances; the right to restrict the processing of your personal data; the right to data portability in certain circumstances; the right to not be subjected to automated decision making and the right to withdraw consent at any time.  If at any time you require practise of your rights please contact Suzanne Nimmo at Alan Dick Engineering Ltd.